Agencies
ServicesPossible online services disruption due to Internet related outage
How to Request Access To AEM
To ensure proper handling, all requests must be submitted as a General Request through the IT Service Request system. It can not be an Adobe Experience Manager request. It can not be an IT to IT request or an incident.
Current AEM Website
If your agency currently has a website on the AEM platform, submit an IT Service Request for access, include the URL of the website(s) maintained, the level of access for each user, and each user's email address. Ask for the request to be routed to DoIT EAS Content Management.
Migrating to AEM
If your agency’s website is not on the AEM platform and you are considering migration, have your agency ATSR submit an IT Service Request for a possible website migration. Provide comprehensive details about your current website, including:
- Site inventory: number and types of files (PDF, DOCX, Etc.)
- Storage space used
- Functionality to provide information and what data sources drive this information
- Update frequency and method
Ask for the request to be routed to EAS Content Management.
We primarily host *.illinois.gov websites, following federal guidelines to use the Illinois.gov domain.
New Website Request
If your agency needs a new website, have your agency ATSR submit an IT Service Request. Include detailed information:
- Website’s purpose
- Target audience
- Desired functionalities.
Ask for the request to be routed to EAS Content Management.