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The Content Change Management Process

All content changes should be made in the Production Environment. You can edit, share and preview changes in Author before you publish the content. Changes made in Author will not be visible on the live site until they have gone through the publish workflow.

Refer to the table below to see the process, and which environment, you should use for editing and reviewing different types of content changes.

Use Case Environment Used To Make Change How Requests Should Be Made Suggested Review Process Process Documentation

Content Change (Includes Text, Image and Page Layout Changes)
Accounts For 90% Of Changes

Production

Agency’s Internal Request Process

Share production Author preview links or screenshots.

Adding or Deleting Pages

Production

Agency’s Internal Request Process

Share production Author preview links or screenshots.

Making Changes for Future Publication

Production

Agency’s Internal Request Process

Use AEM Launches to create page copies that can be edited without effecting existing content.

Currently not available with our instance of AEM.  

Large Site Structure Change (any large site re-organizations the would be risky to do in the Production Environment)

Stage

Agency’s Internal Request Process

Review Stage production links internally or live screenshare.

Reach out to DoIT for more information on accessing and using the Stage Environment.

Embed Code Change

Production

Agency’s Internal Request Process

Share Production Author Preview links or screenshots.

Reach out to DoIT for more information on embedding code.

New Functionality

Stage

Formal DOIT Request Process

Use the formal DOIT review process.

Reach out to DoIT for more information on requesting new functionality.