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Receipt for Your Peace of Mind: Why You Should Always Send a Delivery Receipt

Author Guide – Monday, July 17, 2023

When a user submits a form, it is important to send them a delivery receipt. Let users know they should expect to receive a delivery receipt on the initial thank you page. This receipt serves as proof that the form was received successfully. It also helps to ensure that the user's information is accurate and complete.

There are several benefits to sending a delivery receipt upon submission of a form. First, it provides peace of mind for the user. They know that their form was received and that their information is being processed. This can help to reduce anxiety and frustration. Second, a delivery receipt can help to improve customer satisfaction. When users receive a receipt, they feel like their business is being valued. This can lead to increased loyalty and repeat business. Third, a delivery receipt can help to prevent errors. When users have a record of what they submitted, they are less likely to make mistakes when providing information. This can help to improve the accuracy of your records. Finally, a delivery receipt can help to protect your agency. If there is ever a dispute about the contents of a form, you will have proof that it was submitted correctly. This can help to protect you from liability.

There are a few different ways to send a delivery receipt, but the most frequently used will be sending an email. On the initial Thank You page that end-users are re-directed to, let users know they will receive a receipt via email within an hour of submission.

If you are sending a delivery receipt as an email, be sure to include the following information:

  • The name of the form
  • The date and time the form was submitted
  • The name of the user who submitted the form
  • Any other relevant information

You can also include a link to the form so that the user can easily access it again if they need to.

If you are sending a delivery receipt as a text message, be sure to keep the message short and to the point. Include the name of the form and the date and time it was submitted. You can also include a link to the form if desired.

Sending a delivery receipt upon submission of a form is a simple way to improve customer satisfaction and protect your agency. It is a best practice that should be implemented by all agencies that collect information from users.

Here are some additional tips for sending a delivery receipt:

  • Use clear and concise language.
  • Be sure to include all of the relevant information.
  • Use a professional tone.
  • Send the receipt as soon as possible after the form is submitted.

By following these tips, you can ensure that your delivery receipts are effective and helpful.