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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Restoring a Deleted Page

*Author-lite will not be able to perform this action.

2 Types of Restore

  • Restore Tree
    • Use this when:
      • Restoring a whole section
      • Restoring all pages to its most recent "Version Date"
  • Restore Version
    • Use this when: 
      • Restoring a specific page
      • Restoring a specific version of each individual page

Restore Tree

WARNING: Restoring a tree will restore everything under the selected parent page. This action can cause other pages to be deleted if the restore point does not contain all the pages under the parent page and the "Preserve Non Versioned Pages" box is unchecked. 

The screenshot below has the emphasis on the "Deleted Page" and that is the equivalent of the page that you intend to restore.

Hard Select the parent page of the deleted item > Click on the Restore button > Select Restore Tree

Choose the date that contains the deleted pages/section.

 

Note: If the deleted section/pages is not showing up on the selected date, choose a different date. Start with today's date and click through the prior days until the missing section/pages show up.

Ensure that Preserve Non Version Pages checkbox is selected. Failing to activate that selection will cause pages that didn't exist on that particular date/time to be deleted.

Notice that when Preserve Non Version Pages is checked "4th Deleted Page" and "5th Deleted Page" is showing and when it is unchecked they are gone.

Confirm that the deleted section/pages are restored and the other pages were not removed (pages present before the operation is still present). 

Restore Version

Hard Select the parent page of the deleted item > Click on the Restore button.

Select Restore Version

Note: The example on the screenshot has the Title "Version before Deletion" but typically it is just the version number and date and time. Best option is to choose the most recent date to revert to.

Hard Select the "Page" that you want to restore. Under the Restore To Version column, select the most recent version on the drop down by clicking on the section and then Click the Restore button on the top right.

Ensure that the "restored page" is back to its original location.